Key Responsibilities
* Focuses on adding value through evaluation of activities
* Aims for best practice to meet client contract terms
* Regularly measures client satisfaction and takes action
* Provide first stage crisis management - identifies when to seek senior help
* Owns day to day client management – planning and execution of plan with on message themes to follow
* Client daily point of contact for planning future activities
* Advanced presentation skills
* Understands principles of business development
* Expert in industry sector
* Positions Peregrine as strategic partner
* Proactively builds relationships with key opinion leaders
* Create website content
* Support when required on media and/or messaging training
* Provides support on script writing and film project management as required
* Incorporate digital strategy in client planners
* Confidently sell in digital services
* Have a solid understanding of SEO, SEM, LinkedIn campaigns, Google Ads, and PPC
* Complete campaign reporting
* Understand how Hubspot works
* Know who you can target on LinkedIn campaigns
Administrative/Agency Operations
* Ensure business objectives are met by managing team
* Ensure client accounts remain profitable
* Ambassador for company at internal and external events
* Welcomes accountability
* Record hours and expenses, promptly and accurately
* Time management on multiple accounts, using Monday.com
Client Services
* The account lynchpin between NY/UK/Design/Digital
* Seen as the trusted advisor to client
* Provide client coaching in advance of media interviews
* In-depth knowledge of economic issues
* Manage client satisfaction – review and action
* In-depth understanding of client’s business and market
* Anticipates potential problems – finds solutions and communicates to client
* Prepare ahead of meetings
Account Management and Strategic Thinking
* Responsible and accountable for financial aspects on accounts – compile billability stats for senior team to review
* Think creatively – generates profitability
* Identifies client objectives
* Provide high level counsel to client
* Spearhead new business efforts with support from Associate Director/Director
* Develop and deliver powerful presentations
* Convert new business into revenue
* Instil strong new business ethic in team
* Understands fundamentals of leadership and motivations and applies to team
* Conduct reviews – develop and retain staff
* Mentors line reports – provide guidance on content and client management
* Conduct resource and capacity planning
* Conduct interviews
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First name
Last name
Email *
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CV/Resume *
Which is your desired office location? *
* New York, NY
* London, UK
Are you legally authorised to work in the United States for our company? *
* Yes
* No
Do you now, or will you in the future, require sponsorship for employment visa status to work legally for our company in the United States? *
* Yes
* No
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