Job Description
Case Handler – Marine Casualty – Southeast London (Hybrid post-onboarding)
A respected international firm specialising in marine insurance services is seeking a Case Handler to join their Cargo Casualty Management (CCM) department based in Southeast London. This is a unique opportunity for someone with a maritime background - ideally from a P&I Club, legal, marine insurance, average adjusting, or seafaring environment - to apply their specialist knowledge in the investigation and handling of marine casualties on behalf of cargo insurers worldwide.
Key Responsibilities:
* Handle a variety of marine casualty cases, primarily on behalf of international cargo insurers
* Investigate and assess the cause, liability, and quantum of marine incidents
* Liaise with surveyors, shipowners, insurers, lawyers, and other stakeholders
* Draft reports, correspondence, and case summaries with clarity and accuracy
* Maintain case files, ensuring documentation is thorough and compliant
* Contribute to internal knowledge sharing and process improvement
Requirements:
* Background in marine insurance, P&I, maritime law, average adjusting, or seafaring
* Understanding of marine liability and cargo claims processes
* Strong written and verbal communication skills
* Ability to manage multiple case files and deadlines simultaneously
* Analytical mindset with a problem-solving approach
* Collaborative attitude and ability to integrate into a multidisciplinary team