Job Description
This is a rare opportunity to become part of the Home Instead Swindon & Vale of White Horse office team. We are currently recruiting for a Care Coordinator to join our growing business. This role involves scheduling and allocating our care visits ensuring our service runs smoothly. Day-to-day you will coordinate visit times, ensure our matching processes are followed, manage holiday leave, be responsive to our clients’ changing needs and allow us to grow our client base to maintain our title as the leading provider of home-care.
This role is full-time with working hours 8.30am - 5pm plus additional on-call responsibilities (1 weekend per month and 1 weekday per week).
Qualifications
Additional Information
Desirable skills:
1. A personable and friendly nature to develop relationships with our care team and clients
2. Able to work well under pressure and in a high-paced environment
3. Confident to work alone and in a team
4. Excellent communication skills and responsiveness to rectify issues swiftly
5. Open-minded and able to adapt to change
6. Good use of online systems and IT (including Microsoft Office) and the ability to pick new things up quickly
7. Organised and good attention to detail
8. To follow our brand promise and values in your work
9. A good heart to ensure our clients and care team receive the best possible service and employment!
Benefits include:
10. A competitive salary with additional on-call allowance
11. Mileage @ 35p per mile
12. Performance related cash rewards and bonuses
13. Pension scheme
14. Free Blue Light Card
15. Paid Enhanced DBS prior to joining
16. Ongoing training and development plus fully funded NVQ’s
17. Fantastic career progression opportunities in a growing business
18. Free 24/7 Employee Assistance Programme
19. To be part of a fun team and to know you are making a huge difference to clients in their own homes!
Requirements:
20. Full driving licence and access to your own vehicle (required)
Sound good to you? To find out more about the role, please apply today and we'll be in touch to discuss the details. If you have questions or queries, please call 01793 232585.