Operations and Strategic Growth Manager – Concierge Luxury Travel Agency (Fully Remote)
A unique opportunity to join a rapidly growing Concierge Luxury Travel Agency that specializes in providing tailored, first-class service to clients. The company is seeking an experienced Operations Manager to help scale the business and be a key part of their growth journey.
Operations and Strategic Growth Manager Responsibilities:
* Develop and implement automated systems and processes to improve operational efficiency.
* Establish best practices to streamline workflows and enhance productivity across the business.
* Collaborate closely with the CEO and HR team to create and execute operational strategies aligned with business objectives and long-term growth.
* Oversee daily business operations, including managing a remote team, providing training as needed, and conducting regular performance reviews.
* Utilize in-house systems and tools to improve operational efficiency and ensure smooth day-to-day operations.
* Monitor business performance, generate reports, and provide regular updates to the leadership team.
* Create and implement contingency plans to proactively manage operational risks and ensure business continuity.
Operations and Strategic Growth Manager Skills and Experience Required:
* Proven experience as an Operations Manager, ideally in a similar role within the travel industry, with experience in scaling a business is essential
* Proficiency in Google Sheets, CRM systems, and project management tools.
* Strong management skills, including experience in leading remote teams.
* Excellent organizational and multitasking abilities, with the capacity to handle multiple projects in a remote work environment.
* Ability to prioritize tasks and work effectively in a fast-paced setting.
* A dynamic and flexible professional, able to adapt to different time zones and business growth.
Operations and Strategic Growth Manager Additional Details:
* Competitive salary + discretionary bonus based on experience.
* Flexible working environment.
* Opportunities for professional growth and development.
* Fully remote position.