Are you an experienced and motivated retail leader looking for your next challenge? The Heart of England Co-operative Society is seeking a Store Manager and in our food convenience store in Long Itchington. This is an exciting opportunity to lead a team, drive store performance, and make a real impact in a community-focused retail environment.
About Us
The Heart of England Co-operative Society is a well-established, independent co-operative business with a strong reputation for customer service, product quality, and community engagement. As a Store Manager, you will play a key role in ensuring our stores operate efficiently while maintaining high standards.
Role Responsibilities Leadership & Team Management Lead, motivate, and develop the store team to deliver excellent service
Foster a positive and engaging workplace culture
Recruit, train, and develop colleagues to support career progression
Conduct performance reviews and provide coaching to improve team engagement
Manage absence levels and assist the HR team with recruitment
Customer Service & Community Engagement Ensure excellent customer service is delivered at all times
Promote customer loyalty and make the store a central part of the local community
Encourage the team to actively promote Society membership and its benefits
Participate in and support local community events
Financial & Commercial Responsibilities Drive sales and profitability, ensuring financial targets are met
Control labour costs, stock levels, and waste to maximise efficiency
Monitor store budgets and manage payroll costs
Ensure compliance with age-restricted sales policies
Implement store promotions effectively and maintain product knowledge
Store Operations & Compliance Oversee store organisation, scheduling, and stock-taking procedures
Ensure the store complies with Health & Safety and Food Safety regulations
Maintain high standards of store presentation and merchandising
Supervise stock replenishment and ensure accurate gap management
Support with till operations, stock rotation, and date checking
Proactively manage store security and prevent theft
What We're Looking For
The ideal candidate will be a strong, commercially focused leader who thrives in a hands-on retail management role.
Essential Skills & Experience Previous Retail Store Management and customer service experience (preferably in food retail)
Proven experience in managing and coaching a team
Strong budgeting and cost-control skills
Excellent organisation and time management abilities
Ability to delegate and lead a team effectively
Strong IT skills, including Microsoft Office, Outlook, and Teams
A full UK driving licence (preferred)
Why Join Us? Competitive salary and benefits package
Be part of a well-established, community-focused organisation
Opportunities for career progression and professional development
Ongoing training and support to enhance your skills
If you are ready to take the next step in your retail management career and want to join a company that values both its employees and the community, we'd love to hear from you!
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