Senior Learning Administrator (Talent & Capability) - ESO
Location: Warwick, GB, CV34 6DA
Division: NESO Talent & Capability
Job Type:
Requisition Number: 59887
Department: HR
Job Function: Human Resources
Great Britain's electricity system is undergoing an ambitious, exciting and vital transformation. Together with industry, we are creating a cleaner, greener system, one that protects the planet and serves generations to come.
Reporting to the Capability Development Manager, the Senior Learning Administrator supports NESO with a range of learning administration activities. This role supports with NESO-wide people capability, supporting the planning and management of learning, ensuring that development and upskilling is managed across NESO. Working with all learning resources and systems to ensure that learning is accessible and fit for purpose.
The ESO has a key role to play in tackling climate change by transitioning GB’s electricity system to net zero. We already operate the fastest decarbonising electricity system in the world, with an ambition for zero carbon operation by 2025. And by 2035, we want to run 100% clean, green energy, all the time.
Key accountabilities
* Subject Matter Expert for researching and sourcing vendors to supply training across a range of topics. Working with Procurement and Finance to onboard vendors. Subsequent management of vendor contracts, relationship, performance and assessments.
* Supporting with learning invoicing. Raising Purchase Orders for payment on Coupa. Checking vendor invoices against scope of work. Supporting Finance, owning the file for internal costs and recharges internally.
* Supporting NESO with mandatory learning reports as well as ad-hoc requests from the wider business and Talent & Capability for learning reports. Reporting on vendor performance (driven by course feedback).
* First point of contact for all new NESO learning requests. Triage of learning requests and delegation to the wider Talent & Capability team where necessary. Responsible for course management within Myhub - class creation, participant management, attendance management.
* Being the main point of contact for learning management requests via the .box, including, but not limited to amending learning records, uploading certification, amending course attendance and dates.
* Supporting the Talent & Capability team with ad-hoc administration activities across all streams of work, including; ordering of equipment, annual events plan and promotion of courses, site access.
* Supporting the Talent & Capability Specialists with sourcing alternative options for creation of new e-learning content; supporting with onboarding the supplier and managing costs and service.
* Supporting the Talent & Capability Specialists with Leadership Development programmes; supporting with administration, application processes and coaching / mentoring requests.
* Managing administration support linked to current and future learning platforms, including LinkedIn learning and the management of licences and curriculums.
About you
What we do isn’t just important – it’s essential. That’s why we look to recruit experts in their field. In this case, we’re looking for someone who has/is:
* Experience of managing the administration for training programmes.
* High detail orientation and ability to take a programmatic approach to work delivery.
* Experience working with managed service providers (MSPs) and/or online learning platforms, including commercial scoping and performance management.
* Excellent communication and stakeholder skills.
* Experience of managing projects or programs of work.
What you'll get
A competitive salary between £42,000 - £48,000pa – dependent on experience and capability.
As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
More information
This role closes on 27/09/2024 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
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