We are looking for an Area Manager in the Norwich area. This role will be covering Norwich, Ipswich, Lowestoft and Bury St Edmunds. Please get in touch with Recruitment if you have any questions recruitmeonestop.co.uk I lead and line manage a team of Store Managers across our core stores, ensuring I spend regular quality time with them in person in our stores. I am curious and role model a self-serve culture. I am confident that I can use the tools available to me to resolve any queries and encourage my team to do the same. I personally know all of my managers and future managers. I understand how people feel about working within my area through talking and listening. I lead and enable a culture where colleague experience is at the heart of everything we do. I visit all my stores regularly however, I can prioritise certain stores when additional focus is needed to ensure continuous improvement and that I am purposeful with my time. I lead a culture where we get the basics right first time, this includes ensuring colleagues are trained, we are compliant in all aspects of pay and employment compliance and colleagues have the tools to do their job. I also, look after the safety, health and well being of my colleagues by supporting them to be at work. I continually review the shape and capability of my team to ensure our workforce is future fit through inspiring great performance and supporting your performance to create a high performing team. I complete all people leadership tasks for my team including absence management and solving problems. I recognise my teams’ contribution and performance and celebrate with them regularly. I understand what the resource needs are for my area, spotting and developing talent internally and externally recruiting the best people in the industry. I ensure my talent pipeline is diverse and inclusive to reflect the communities we serve. I lead the delivery of the strategic business plan and people change programmes, taking full responsibility for implementation of change across my area. • My performance is measured through day job activities, my strategic objectives, myself and my impact on others. I manage all KPIs for my area, partnering relevant functions to do so where a business wide approach is needed, in order to maximise growth and profitability. I can analyse data effectively to spot trends and turn insight into action. I work with other Area Managers to share ideas and ensure consistency in the work we deliver. I ensure customers on my area have a great shopping trip and as a business we bring benefit to the local communities through trusted partnerships. I coach my team during store visits to deliver a great shopping trip and excellent retail store standards. I continually review competitor activity to understand the local threats/opportunities and coach my team to respond to these. I ensure customers and colleagues in my area go home safely everyday by leading a robust health and safety culture, reviewing preventable incidents, accidents and audit performance. Skills I Need Ability to analyse data and identify trends. Experience of supporting careers and talent development for large numbers of colleagues in a fast-paced environment Self-motivated with strong organisational skills with the ability to prioritise Stakeholder management and ability to build strong relationships. Knowledge of legal accountabilities. Exceptional communication skills. Clear sense of ownership and ability to follow through tenaciously to resolve issues. Able to nurture others thinking over giving answers.