Job Summary
Job Description
What is the opportunity?
We have an exciting opportunity to join the Transfers team based in Edinburgh as an Administrator.
As an Administrator in this team, you will be responsible for arranging and settling transfers of stocks via various platforms such as Clearstream and CREST. You will assist in the dematerialising of UK stocks into local markets.
You will be required to support closing client accounts, the processing of stock transfers and liaise with third parties to arrange such transfers, therefore confident and strong communication skills are required. Daily tasks will include the monitoring of stock settlements and providing regular updates to the Client Facing Teams, including completion of the transfer. You will be required to support cash transfers; update transferring client ISA subscriptions and monitor ISA debit positions .
What will you do?
* Ensure work is produced to a high level of accuracy and in a timely manner and to relevant SLAs (where defined) or Operations standards.
* Carry out all administrative duties where required in line with RBC Brewin Dolphin procedures.
* Support delivery of team plans via accurate recording of work in appropriate tools e.g. ActiveOps and ensuring Skills Matrix is reflective of current skillset.
* Support line manager in ensuring departmental guides, processes and procedures are worked from and kept up to date.
* Escalate any issues as appropriate to management in relation to daily workload completion a timely manner.
* Support production of accurate MI and reporting as defined within role.
* Understand the team goals and the relationship to wider group strategy.
* Identify and highlight opportunities for simplification / innovation via continuous improvements in working practices, in conjunction with the Operations Change & Improvement team.
* Support delivery of projects where appropriate.
* Take ownership for your personal and professional development.
* Help our clients thrive by providing an excellent client service, delivering against expectations and keeping all stakeholders updated.
* Understand and adhere to Risk & Control Framework and Policy Framework specific to the role in Operations.
What do you need to succeed?
Must-have
* Good standard of education in GCSEs or equivalent (must include passes in Maths and English)
* The ability to work independently and as part of a team.
* Professional communication skills both written and oral.
* Good level of IT proficiency.
* Excellent attention to detail.
Nice-to-have
* An understanding of the Financial Services sector.
What is in it for you?
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
* Leaders who support your development through coaching and managing opportunities.
* Opportunities to work with the best in the field.
* Ability to make a difference and lasting impact.
* Work in a dynamic, collaborative, progressive, and high-performing team.
* Flexible working options fully supported.
Agency Notice
RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.
Job Skills
Active Learning, Client Service, Communication, Customer Service, High Accuracy, Operational Delivery, Teamwork, Time Management
Additional Job Details
Address:
144 MORRISON STREET:EDINBURGH
City:
Edinburgh
Country:
United Kingdom
Work hours/week:
35
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-11-19
Application Deadline:
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .