Administrator – Full-Time, Permanent Location: Portsmouth, After 1 month you will have the opportunity to work Hybrid Salary: £25000 plus an opportunity of 5% annual Bonus Hours: Monday – Friday, Full-Time, 37.5 hours per week Why Join our client ? Fantastic Perks & Benefits Hybrid working opportunities Pension contribution of up to 6% Employee car scheme – Drive a fully insured new car for just £200/month(add family members ) Gym memberships & well-being hours 25-30 days holiday (based on service) Enhanced maternity, paternity & premature baby leave Learning & development opportunities Plus, many more amazing benefits Dynamite Recruitment is working in partnership with a well-established award-winning business who are UK based We are looking for a detail-oriented Administrator to join the business As an Administrator, you will be responsible for ensuring a seamless customer experience by handling quotes and enquiries efficiently, maintaining accuracy, and working within service level agreements The role requires a proactive approach, strong problem-solving skills, and a commitment to delivering a high-quality, professional service. Key Responsibilities of the Administrator Role Respond to day-to-day customer enquiries via email and telephone, prioritising tasks to meet agreed deadlines Handle escalations, resolve complaints, and recommend resolutions Prepare and process accurate quotes within agreed SLAs To raise Purchase Orders and requests with accuracy Build and maintain excellent working relationships with clients, and third parties Maintain documentation and files to meet audit requirements Take ownership of processes and ensure adherence to policies and procedures What We’re Looking for in an Administrator Strong communication skills with a customer-first approach Self-motivated and driven to succeed Excellent attention to detail and problem-solving abilities Ability to manage workload efficiently and meet deadlines Analytical skills with a focus on identifying best practices Strong numeracy skills and ability to interpret data Experience in a customer service or Administrator role To be considered for this position please make contact with Fran Curtis / Submit your cv immediately evergreen