Cambridge University Hospital NHS Foundation Trust
We welcome applicants to apply for a vacancy in Oncology as the Directorate Support Manager within the Cancer Directorate. You will manage and provide leadership for the administrative team in Oncology, working alongside Consultants, Clinicians and the administrative team to ensure patient pathways are optimised, maintain efficiencies within Oncology outpatient clinics and provide effective management of the administrative team and its processes.
Main duties of the job
You will be responsible for managing defined service areas within the Oncology department, but the primary focus will be the management of the patient tracking list (PTL) and maintaining of RTT targets within Oncology and ensuring that the outpatient clinic capacity is optimised to accommodate the varying demand across all the different cancer sites.
You will also be responsible for the leadership and management of the administrative teams within Oncology clinics, Medical secretarial support and the Oncology day unit.
You will support the planning, development and implementation of service improvement across Oncology, and deputise for the Oncology Deputy operations manager - as well as providing support and cross cover with the other DSMs within the cancer directorate.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Person Specification
Qualifications
* First Degree or equivalent professional qualification.
* Recognised management qualification.
* Evidence of Continuous Professional Development.
* Relevant postgraduate qualification in health service management.
Experience
* Experience of managing a clinical, social or equivalent service.
* Success in working collaboratively across professions and services.
* Demonstrable success in planning and managing demand and capacity.
* Budgetary management experience.
* Significant experience of managing a workforce.
Knowledge
* The importance of successful partnership working.
* Principles of lifelong learning.
* Professional education and training.
* Workforce planning, recruitment and retention.
* Patient and public involvement.
* Strong knowledge of NHS targets especially Cancer waits, 18 weeks and A&E 4 hour waits.
Skills
* Analysis, interpretation & use of information.
* Ability to motivate and empower others.
* Excellent communications skills including: a. inter-personal skills b. liaison and negotiation skills c. writing and presentation skills.
* Influencing clinicians and managers for service improvement.
* Budget and resource management.
* Ability to prioritise work, meet tight deadlines and work independently.
* Positive and effective team worker.
* Ability to work flexible hours.
Additional Requirements
* The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
* Willingness to work anywhere in the Trust.
* Willingness to travel, on occasions, within the region and nationally.
* Ability to undertake minimal non-clinical manual handling and continuous DSU / VDU based activity on a daily basis.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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