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Sector: Creative and Design
Contract Type: Permanent
Hours: Full Time
Join Virgin Media O2 as a Technical Design Authority (TDA) and play a pivotal role in delivering innovative solutions for one of our most high-profile customers. As a trusted advisor, you'll immerse yourself in their environment, shaping strategy and ensuring seamless solution integration.
This hybrid role requires 1-2 days on-site in North London, with the flexibility to work remotely for the rest of the week.
What You'll Do:
1. Lead solution design and integration, ensuring customer needs are met.
2. Collaborate with internal and external customers to develop and deliver comprehensive, tailored solutions.
3. Own technical documentation to support seamless in-life management and future transitions.
4. Champion the customer, ensuring internal teams meet quality and delivery expectations.
5. Support Sales & In-Life teams to drive revenue growth and customer satisfaction.
This is your chance to shape transformational solutions and make a real impact.
Accessible, inclusive and equitable for all
Virgin Media O2 is an equal opportunities employer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves
In order to be considered, you must have the following experience:
1. Solid experience in Cisco Meraki implementation and support.
2. Proven expertise in designing and integrating LAN, WAN, and Voice infrastructures.
3. Sound knowledge of Information Security standards and ability to obtain NPPV3/SC clearance.
4. Demonstrable ability to design, present, and oversee complex solutions from architecture to decommissioning.
5. Familiarity with ITIL, SIAM, PRINCE2, and TOGAF frameworks.
6. Strong leadership in architectural discussions, with a proven track record of balancing strategy and commercial considerations.
7. Experience in customer-facing solution positioning, engaging senior partners at a technical level.
8. Hands-on experience with Enterprise-grade network infrastructure, CLI, and configuration management.
The other stuff we are looking for
We'd also love you to bring:
1. Major vendor (ideally Cisco) certified to Associate level as a minimum with Professional/ Expert qualifications preferred.
What's in it for you
Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.
Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way.
Next steps
If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a competency interview with the Hiring Manager.
When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you're offered a job with us, it will be conditional, based on the passing of background checks.
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