Location: Fully office-based in North West London
ROLE OVERVIEW
A key opportunity has arisen with one of our clients and we are seeking a proactive and organised Office Operations Manager to oversee the day-to-day management, HR, operations, and possibly offer executive assistance. You are someone with strong organisational, computer and problem-solving skills.
RESPONSIBILITIES
* Supervise daily office operations to ensure efficiency and productivity.
* Coordinate the maintenance and repair of office facilities and equipment.
* Oversee the inventory and procurement of office supplies to maintain stock levels.
* Serve as the primary liaison with the IT service provider for technical support and issues.
* Manage all incoming and outgoing mail and deliveries.
* Ensure compliance with health and safety regulations and standards.
* Manage HR functions, including onboarding new hires and coordinating staff departures.
* Support the creation and execution of HR policies and procedures.
* Oversee employee benefits, process leave requests, and assist with payroll administration.
* Maintain confidentiality while handling sensitive information.
* Coordinate with insurance providers to meet administrative requirements.
* Perform file audits to verify the accuracy of stored data.
* Offer administrative assistance to company directors.
* Assist the Operations Director with project-related tasks and initiatives.
EXPERIENCE
* Previous experience in a similar role / Administrative role
* Strong organisational and problem-solving skills
* Understanding of HR practices and UK employment law
* Prior experience in an Operations role is preferred
SKILLS
* Excellent communication and interpersonal abilities
* Proficiency in Microsoft Office suite
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