Provide practical help, support and referrals to partner agencies for S/Us who need help with managing their home and tenancy and encouraging S/Us to access specialist advice if needed. Confident in working with S/Us to deliver high trust, low effort solutions to their enquires. To be committed to providing support to a high standard. To work as part of a team which provides mental health services. To focus directly the on the needs of service users requiring accommodation solutions using the Support Time and Recovery Model. To work across service and/or care group boundaries as necessary. To work closely in association with the Team Leader, other senior staff and other agencies, to help maximise the quality and quantity of STR services within available resources. To work within the Care Programme Approach / Care Management process with a focus on Recovery Principles.