Job Description
Vertu Honda Grantham Motorcycles
Are you an experienced Service Manager or a Workshop Controller looking for the next step in your career? We have an excellent opportunity for you to join one of the largest Motor Retailers in the UK at Vertu Honda Grantham Motorcycles.
Since 1996, Vertu Honda has proudly represented the Honda brand and currently holds the largest market share in the UK for Honda motorcycles.
Honda Grantham Motorcycles is a renowned destination for motorcyclists and our brand continues to grow, offering significant career progression opportunities. This is an exciting time to join our team, and we are offering a £35,000 basic salary with an OTE of £40,000 plus a fantastic range of company benefits!
If you're seeking to advance your career, our growth strategy will provide you with the platform to succeed and develop within a company that is confident in its vision for the future.
The main duties of this role are:
1. Taking responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels, exceeding the manufacturer national average.
2. Monitoring and controlling costs in line with the business plan, whilst maintaining quality standards and customer service.
3. Ensuring accurate collection and recording of customer data in line with Group standards.
4. Adhering to brand and Vertu standards daily.
5. Maintaining a safe working environment.
6. Monitoring colleague engagement to maintain high levels of satisfaction as well as driving a high performance culture.
We are looking for a candidate who can demonstrate a successful track record in a similar role or who is looking to step up into the next level of management. You should be able to show your ability to deliver impressive results through increased performance, profitability, and operating efficiency. Strong people management skills are key as you will be responsible for driving the business forward, maximizing customer satisfaction, and managing the team to achieve business objectives.
Why join us?
At Vertu Motors, we are proud to invest more in our colleagues' personal development than any other Motor Retailer. Along with ongoing training opportunities and career progression, we offer a range of benefits, including:
1. 25 days holiday rising with service, plus bank holidays
2. Access to our online rewards platform with cash back and discounts for multiple retailers
3. Preferential Service Rates
4. Colleague Vehicle Purchase Schemes
5. Share Incentive Scheme
6. Pension
7. Enhanced Maternity & Paternity benefits
If you're ready to take the next step in your career with a brand that's built for the future, apply to join us today!
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