1. To be responsible for the administrative and secretarial services to the Lumbar Spine Pathway service. 2. To take appropriate action with regard to telephone calls from patients, GPs and other Agencies using initiative within broad guidelines outlined by trust and departmental policies. 3. Dealing face to face with patients, carers and other professional visiting the department, dealing appropriately with their enquiries and seeking advice when necessary. 4. Prioritise own workload including typing, management of appointments and waiting lists, collection of statistics. Provide guidance for other staff regarding prioritisation of their tasks. 5. To manage the waiting list for Lumbar Spine Pathway (within local parameters taking appropriate action if deviations occurs). 6. To support ESP in all systems relating to pathway. 7. To arrange appointments clinics using Choose and Book and iPM Waiting list management system. 8. To co-ordinate the speciality waiting lists and adhere to the Waiting List Policy