Job summary We are thrilled to offer a permanent post for a Service Manager in our Radiology Directorate within the Women's, Children's, Radiology, and Outpatients (WCRO) Division. This role is designed as an excellent opportunity, providing valuable hands-on experience in managing radiology services. The position involves operational and strategic responsibilities, ensuring you will gain well-rounded skills in service management. It is ideal for those seeking to expand their experience and grow their careers within the NHS with the support of a collaborative and dedicated team. Main duties of the job The post-holder will be responsible for communicating a range of service specific information verbally and in a range of written formats to the clinical, administrative and divisional management teams. They will communicate operational and service information, plans and updates to clinical teams they work with; the divisional management team and have the ability to explain service related information that might be confidential or sensitive. The post holder will be able to communicate with people on a 1 to 1 basis and/or in groups Acting as the first point of contact for all general enquiries from outside agencies, the post holder must develop and maintain a good overall knowledge of service issues. The post holder will be responsible for communicating with the service teams and will require tact, empathy and a high level of personal motivation will be required. About us We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community. We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care. If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues. Date posted 11 April 2025 Pay scheme Agenda for change Band Band 7 Salary £48,270 to £54,931 a year incl HCAS per annum Contract Permanent Working pattern Full-time Reference number 252-6911843 Job locations Darent Valley Hospital Darenth Wood Road Dartford DA2 8DA Job description Job responsibilities General responsibilitiesClinical ResponsibilitiesManagerial responsibilitiesProfessional responsibilitiesEducation and development responsibilities For a detailed description of the Job roles and responsibilities please see the attached job description. Job description Job responsibilities General responsibilitiesClinical ResponsibilitiesManagerial responsibilitiesProfessional responsibilitiesEducation and development responsibilities For a detailed description of the Job roles and responsibilities please see the attached job description. Person Specification Skills & Abilities Communication & Customer Care Essential Skills in dynamic effective management of staff Application of skills and knowledge for analysing data and information to inform good decision making Ability to deliver a range of projects using project management tools, delivering against agreed time scales Education and Training Essential Degree level or equivalent experience Certificate or diploma in management or equivalent experience Evidence of sustained and continued learning and development in admin/service administration Desirable MSc in healthcare related subject Formal service improvement methodology training e.g. LEAN, Six Sigma. Formal project / change management qualification e.g. PRINCE2 Experience Essential Experience within a healthcare setting related to service Team management and managing staff in a period of change/ transition Experience of service improvement and application of service improvement tools to advise and coach others Experience of data analysis, report writing including analysis of activity and capacity Desirable Experience of working in a project management role within the NHS Operational experience of running a service Knowledge of NHS IT systems Person Specification Skills & Abilities Communication & Customer Care Essential Skills in dynamic effective management of staff Application of skills and knowledge for analysing data and information to inform good decision making Ability to deliver a range of projects using project management tools, delivering against agreed time scales Education and Training Essential Degree level or equivalent experience Certificate or diploma in management or equivalent experience Evidence of sustained and continued learning and development in admin/service administration Desirable MSc in healthcare related subject Formal service improvement methodology training e.g. LEAN, Six Sigma. Formal project / change management qualification e.g. PRINCE2 Experience Essential Experience within a healthcare setting related to service Team management and managing staff in a period of change/ transition Experience of service improvement and application of service improvement tools to advise and coach others Experience of data analysis, report writing including analysis of activity and capacity Desirable Experience of working in a project management role within the NHS Operational experience of running a service Knowledge of NHS IT systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Dartford and Gravesham NHS Trust Address Darent Valley Hospital Darenth Wood Road Dartford DA2 8DA Employer's website https://www.dgt.nhs.uk/working-for-us (Opens in a new tab)