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Operations Contract Support Supervisor, Greater London
Client:
Arcus FM
Location:
Greater London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
75479e81dae7
Job Views:
5
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
Overview: Do you have experience in managing a team? Do you want to be visible at Director level? Do you want to work for a company with ambitious growth plans? If so, read on to find out more… We have a rare opportunity for an experienced Team Supervisor to join us on a permanent basis. This role can be based in our Upminster or Redditch office.
Responsibilities:
1. You’ll be leading a small team of coordinators.
2. You’ll be coaching and mentoring new starters and guiding and supporting the current team when required, on any new processes/systems due to new contract wins or changes to the current contracts.
3. You’ll have the ability to create new process documents from scratch for any new processes implemented or make amendments to current processes and deliver them from a training perspective to your team.
4. You’ll manage the team from both a remote and office-based setting.
5. You’ll deal with various team requirements from shift rotas, holiday management to performance management.
6. You’ll be your team's point of contact for any escalations, investigating and resolving issues ensuring stakeholders and your team are satisfied.
Qualifications:
1. You’ll be a strong people manager who doesn’t shy away from performance management.
2. You’ll be confident, self-motivated with a ‘can-do’ attitude.
3. You’ll have exceptional communication skills using different styles to deliver clear messages at all levels.
4. You’ll find it easy to adapt to change quickly and to the ever-changing priorities.
5. You’ll currently be working within a similar multi-site business as a Team Supervisor.
6. You’ll have ample knowledge within team management and an understanding of commercial or estimation process is desirable.
7. You’ll have excellent administration and IT skills and be proficient in Excel, and PowerPoint experience is desirable.
When you join us, you’ll receive:
1. Salary: Up to £34,643 depending on experience plus up to 4% bonus scheme, subject to achievement of targets.
2. 25 days annual leave + Bank Holidays.
3. Generous contributory pension scheme of matched contributions between 5% and 6%.
4. Life Assurance.
5. Free eye test and contribution towards glasses with Specsavers (T&Cs apply).
6. Learning & Development opportunities.
7. Funded Training Sponsorship Scheme.
8. Salary Sacrifice Electronic Vehicle Scheme.
9. Cycle to Work Scheme.
10. Health Cash Plan.
11. Up to 10% off B&Q / Trade Point.
12. 20% off Nuffield Fitness and Wellbeing Centres.
Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.
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