Our client is a highly successful company that delivers innovative, inspirational print and direct mail communications to a wide range of clients. Their customers are at the heart of everything they do, and so they are looking for a hands-on operations champion with finesse and enthusiasm to focus on increasing customer satisfaction while improving efficiency of manpower and materials.
As an Operations Manager, you will be responsible for planning, directing, and managing daily operational activity to achieve operating goals and objectives consistent with company objectives. You will evaluate current and proposed systems and procedures, recommend changes when necessary, and assist in implementing new processes. In the fast-paced environment in which our client operates, they depend on employees to bring diverse knowledge and perspectives to the table every single day. The ideal candidate will use their knowledge and experience to provide coaching, mentoring, and professional development to achieve such goals.
This role requires a charismatic leader with demonstrable man management skills who can command respect from all divisions of the business. You will support and motivate staff to achieve maximum output and profit, focusing on disciplinary procedures, employee relations, absence policies, reducing lateness, and ensuring staff are incentivized where appropriate.
This is a truly exceptional organization to join. They take a conscious and structured approach to training and competence development, ensuring that professional as well as personal growth is always high on the agenda.
Minimum Requirements: Candidates must have experience in a managerial role within the Direct Mail sector.
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