Automotive Technical Support Role
Salary: £30,000-£33,000 Basic Salary
Working Hours: Monday to Friday (8:00 AM - 5:00 PM) - NO Weekends!
We are in search of a Vehicle Off Road Executive to join our Client’s well-established Automotive Fleet Business in the Dorset area. They are looking for someone with an Automotive Aftersales background (Commercial or Car) to improve and reduce the Vehicle Off Road performance for Customers/Drivers, increase communication, and reduce costs and rental/replacement vehicles.
Duties of an Automotive Technical Support / Vehicle Off Road Executive:
1. Managing technical queries with Customers over the phone
2. VOR case management to reduce costs as much as possible
3. Interaction with clients and maintaining account relationships
4. Providing technical information and advice support to customers
5. Part Expedition
What our Client expects of their Automotive Technical Support / Vehicle Off Road Executive:
1. Previous Aftersales background (LCV / Car / HGV Technician or Service Advisor / Workshop Controller)
2. Computer Literate
3. Fantastic Telephone Manner
4. Organised to manage own workload
5. Effective communicator with strong service ethic
6. Relationship management
This is an exciting opportunity to join our Client’s team and take your career to the next level with a company that truly values its staff!
If you are interested in hearing more about this Automotive Technical Support role, please do not hesitate to contact Joe Pearce at Perfect Placement today.
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