Harrogate and District NHS Foundation Trust
GP Out of Hours provide an urgent primary care service when GP surgeries are closed, open weekday evenings from 18.00-08.00 and weekends and bank holidays 24 hours.
The Support Technician role supports the service undertaking admin, booking in patients, driving GPs, maintaining and checking equipment and stock in line with Trust policy.
GP OOH locations: Northallerton, Catterick, Harrogate and Ripon. This role is primarily in Northallerton and Catterick and the requirement is primarily on overnights but other shifts will also be available.
Main duties of the job
* To use SystmOne to book patients in, ensuring data entry is accurate.
* To use the computer systems to respond to general enquiries from patients and Health Care Professionals.
* To ensure that all property belonging to the Trust is looked after safely and securely.
* To assist clinical staff in their duties as necessary, including setting up or use of medical equipment (setting up and administering oxygen, setting up nebuliser, using defibrillator) and handling prescription medications as requested.
* To safely drive and operate the GP OOHs vehicle conveying clinical staff as required.
* To clean up bodily fluids, as required, using appropriate spillage kit e.g. when a patient has vomited.
* To chaperone for clinicians as required.
About us
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
Our inclusive and supportive culture encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
Staff Recognition: as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards.
Employee Support and wellbeing: we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
Staff Benefits: We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Job responsibilities
Please see the attached Job Description and Person Specification. If you have any questions, please contact Sue Thompson.
Tel: 07767648722, Email: susan.thompson3@nhs.net
Person Specification
Experience
* Experience of working with members of the public/customer care environment.
* Experience of driving in all weather conditions.
* Ability to remain flexible within a rota system including evenings, weekends and bank holidays.
* Computer literate - Microsoft Office & confident learning in-house systems.
* Good knowledge of the appropriate geographical area.
* Experience of driving a company vehicle on behalf of the employer.
* Ability to assist doctors in their duties, including knowledge of relevant medical equipment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £24,071 to £25,674 per annum pro rata.
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