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Senior Recruitment Consultant at TGS International
Role: Data center Engineer
Location: Acton, London
We are recruiting for Engineers to work within a team carrying out cabling infrastructure and network hardware support at client sites. The work will include all types of patching, break-fix, circuit provision and recovery, disconnect/reconnect of desktop and networking equipment, rack and stack of Data Centre Hardware (e.g., Server, Network and Storage) and provision of connectivity to DC Hardware. The position will be site-based as required and reports to the Service Delivery Manager.
For this role candidates will need to:
* Be able to work on multiple client sites across allocated regions.
* Be available for out of hours working, being part of an on-call rota to include weekends and evenings as business demands.
Responsibilities of our Connectivity & Hardware Support Engineers will include:
* Monitor the client’s ticket system and ensure tickets are assigned and completed within SLA.
* Audit and document existing cabling installations.
* Audit and document desktop configuration, including patching and power, for existing and proposed user locations.
* Compile patching schedules as required.
* Utilise Cable Management Software as required for patching planning.
* Power down and disconnect all desktop equipment including any peripherals ensuring all identified and labelled correctly ready for reconnection.
* IMAC-D of all desktop equipment including any peripherals.
* Carry out Data Wiping activities by use of Software tools.
* Carry out all types of patching / jumpering including all types of voice & data, copper & fibre.
* Carry out testing and fault finding on Copper and Fibre Cabling Infrastructure (including ISDN Line Tests) using a variety of modern testers to include continuity testers, tone generators and modern cabling standards testers.
* Carry out all types of Copper Voice and Data terminations as required by the Onnec portfolio of cabling systems.
* Maintain accurate records of all stock delivered and update as stock is used and advise line manager of any requirements, shortfalls.
* Carry out surveys and update drawings and schedules.
* Install and test analogue, digital and VOIP telephone handsets and provide headset support as required.
* Build, Rack and Stack Network and Server hardware in Data Centre Halls and provide connectivity.
* Perform Network Hardware break-fix activities e.g., replacing power supplies, modules, fans etc.
What we’re looking for in our Connectivity & Hardware Support Engineers:
* Experience of working in Voice and Data Cabling environment.
* Experience of Moves Adds and Changes environment.
* Thorough understanding of modern computer network infrastructure.
* Thorough understanding and practical experience of fibre and copper voice and data cabling including terminating, test equipment, test parameters and test techniques.
* Knowledge of Rack and Stack of Server Hardware and Rack and Stack Systems.
* Good knowledge of Service Now (and other Process and Asset Management Tools).
* Good knowledge of Server Patching.
* Knowledge of LAN / WAN and Active devices.
* Able to use all types of Modern Hand Held Cable Standards Testers.
* Able to use light Source and Power Meter.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Engineering and Information Technology
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