Gap Personnel (operating as an employment business) are currently recruiting for a Claims Handler for our client based in Shrewsbury on an ongoing temporary contract. The role is preliminary contracted between 3 - 6 months but could lead to a permanent position.
Working Hours:
Monday - Friday
9am - 5pm (1 hour lunch)
Pay:
£30,000 - £34,000 per annum dependent on experience
Description and Key Responsibilities as a Claims Handler:
* Assist clients with enquiries relating to claims, either by direct involvement with the insurer concerned, or providing contact names and telephone numbers for clients' own direct contact.
* Ensure claims are processed efficiently and correctly by working closely with insurers, loss adjusters, solicitors, brokers, claimants or their representatives, and relevant departments.
* Chase outstanding claims regularly as appropriate.
* Ensure payments received on behalf of customers are passed promptly to the customers in respect of their settlement.
* Achieve and maintain a high level of customer service and promote exceptional customer care at all times.
* Supervise claims handlers and provide guidance and support as needed.
* Review and evaluate claims to ensure accuracy and compliance with policies and regulations.
* Develop and implement policies and procedures to improve efficiency and quality of claims processing.
* Communicate with clients, loss adjusters, and claim handlers to manage claims effectively.
* Identify and resolve challenges and issues related to claims processing and conclude satisfactory settlements.
Qualifications and Skills Required as a Claims Handler:
* Minimum of 2 years of experience in a Claims Role.
* Strong leadership, organizational, and communication skills.
* Excellent analytical and problem-solving abilities.
* Detail-oriented and able to manage multiple priorities.
* Proficient in Microsoft Office and claims management software (Acturis).
What We Give You:
* Continuous recruitment support.
* Guidance on CV and interview skills.
If you are interested in applying for this vacancy of a Claims Handler, please email your CV to (url removed).
#J-18808-Ljbffr