CLIENT TREASURY ADMINISTRATOR
Location: Crawley - Sutherland House
Time Type: Full time
Posted on: Posted Yesterday
Job Requisition ID: R13140
Role Summary
As a Pension Accounts Administrator, you will be joining a team of over 30 Accountancy professionals (split 65% Accountants, 35% Accounts Administrators) working together to service in excess of 200 clients. You will be responsible for your own client portfolio and will report to the department head through a Team Leader.
Core Duties and Responsibilities:
1. Provide Accounts Administration service to clients in line with SLAs.
2. Responsible for operating, maintaining and reconciling client accounting records.
3. Operate computerised accounting systems and maintain data, filing and records for the department, checking the integrity of data.
4. Accurate processing of a wide range of routine and non-routine payment transactions and documentation within defined procedures.
5. Use of internet banking for information gathering and electronic payments in local and foreign currencies.
6. Prepare cheque and credit transfer disbursements and effect payments.
7. Resolve customer enquiries (oral and written) based on competent working knowledge of the customer requirements.
8. Draft non-standard correspondence in response to customer enquiries.
9. Reconcile bank accounts and banking records.
10. Prepare periodical reports on reconciliation results.
11. Input customer details and access customer information.
12. Collate and analyse data to produce routine reports, schedules and summaries in order to update customer records and resolve customer queries.
13. Provide technical guidance to other team members.
Skills, Attributes and Behaviours:
1. GCSE (or equivalent) Maths and English Grade B and above.
2. Accounting or Accounts Administration qualification or qualified by experience.
3. Good written and communication skills.
4. Close attention to detail.
5. A quick learner and good team player.
6. Ability to develop working relationships.
7. Ability to work within laid down processes and procedures.
8. Use of a computerised accounting system.
9. Basic financial awareness of pension rules, regulations and current legislation.
10. Proficient in Microsoft Office packages.
11. Experience in an Accounts or Administration environment.
12. Experience of dealing with external clients working to SLAs.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5-year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.
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