Are you an enthusiastic and driven individual with a passion for building strong business relationships? We are recruiting for a fast-paced and growing E-commerce company looking to add a dynamic Account Manager to their team. This is a fantastic opportunity for someone with a proven track record in Account Management to grow and make an impact.
About the Role:As an Account Manager, you’ll be the key point of contact for dealer partners, managing relationships and supporting their business growth. You'll be responsible for ensuring the smooth running of dealer projects, from managing inbound queries to overseeing the implementation of trading plans in collaboration with the marketing team. You will also coordinate larger projects across departments, ensuring excellent service delivery.
Top Responsibilities:
* Develop and nurture trusting relationships with dealer partners through regular, proactive communication
* Manage inbound dealer queries from start to resolution, maintaining a high standard of service
* Support dealer onboarding projects, including data cleansing and pre/post go-live training
* Collaborate with the marketing team to implement dealer trading plans
* Coordinate multi-departmental projects to ensure smooth execution
* Manage dealer reporting requests and ensure data accuracy
Who You Are:
1. A minimum of 2 years’ experience i...