Company Background
Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, construction products, roofing, and external façade materials.
As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project.
The Role
As an HGV Driver for the Encon Group, you will be responsible for the transport and delivery of goods to customers in a safe and timely manner, providing a high level of professional front line customer service at all times.
Driving professionally with competent knowledge of Road Traffic Law is a must, demonstrating consideration towards other road vehicles and vulnerable road users at all times. As an HGV Driver, you must ensure compliance with the DVSA Regulations (Driver and Vehicle Standards Agency) and vehicle security.
You will report directly to the Transport or Operations Manager.
Key Relationships
Internally – Transport or Operations Manager and branch employees.
Externally – Customers, the General Public, Other Road Users.
Candidate Requirements
Behaviours:
* Customer focussed
* A team player
* Strong ‘can do’ attitude
* Flexible
* Excellent communicator
* Professional
* Proactive
Skills:
* Valid HGV Driving Qualification – C, Digital Tachograph Card, Driver CPC Card.
* Professional driving experience
* Health and safety aware
Key Responsibilities
Customer Service and Performance:
* Verify delivery instructions, plan routes accordingly and meet delivery schedules.
* Check the vehicles are loaded in an organised and efficient methodology in line with deliveries.
* Ensure on arrival the delivery is safe to make and respect Customer’s premises.
* To undertake checks at point of delivery to ensure the customer’s order is correct, agrees with the delivery paperwork and is in good condition.
* Report any road/bridge restrictions or any other delivery problems to the Operations Manager.
* Courteous, polite and professional to all customers, colleagues, the public and other road users.
* Accepting of any changes in the delivery schedule to accommodate customer requirements.
* Checking the customer is satisfied with the delivery/goods and providing feedback to branch if required.
Compliance:
* Drive the vehicle safely and professionally at all times in accordance with the Law.
* Drive within the EU Regulations - Tachograph, Drivers’ Hours Limits and the Working Time Rules.
* Inspect vehicles for mechanical items and safety issues daily and on-going throughout the day.
* Report defects immediately to the Operations Manager for rectification.
* Supervise the loading of the vehicle to ensure products are safely loaded within the weight limits and secured.
* Observe Health & Safety regulations in the loading areas and Customer premises.
* Adhere to all company policies and procedures: Health, Safety and Environmental Policy, including Company Dress Code and Standards of Performance.
* Any other duty reasonably requested by management.
Standard Terms, Conditions and Benefits
* Working Hours: 42.5 Hours
* Holiday Entitlement: 23 Days
* Encon Work Save Pension: Yes
* Life Assurance Plan: Yes
* Bonus Scheme: Yes
Benefits:
* Company pension
* Store discount
* 23 days annual leave + Bank Holidays (Increases with LOS)
Schedule:
* Monday to Friday
* Overtime
Ability to commute/relocate:
* Chorley North West, Lancashire: reliably commute or plan to relocate before starting work (required)
Experience:
* HGV Driving: 2 years (required)
Licence/Certification:
* Driving Licence (required)
* Driver CPC (preferred)
* Moffett Licence (preferred)
* HGV Licence (required)
Work Location: In person
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