Rowe Veterinary Group, Bradley Stoke, Bristol, South West
The Veterinary Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
Here at Rowe Veterinary Hospital Bradley Stoke, we are hiring for a friendly Veterinary Care Assistant to join our team! We are looking for an enthusiastic, motivated and friendly person with a strong passion for animal care and welfare. The ideal candidate should enjoy working as part of a very busy team but also possess the confidence to work alone. Previous work experience within a veterinary practice is desirable (voluntary or paid), along with a willingness to learn. Having work experience with animals or in a healthcare setting would also be beneficial.
About the role
As a Veterinary Care Assistant, you will be an integral part of the practice team, working with our Veterinary Surgeons, qualified Nurses, and Student nurses to provide exceptional care to our patients. Main elements of the role will involve:
* General cleaning and maintenance duties
* Running internal lab samples
* Answering emergency calls
* Covering the receptionist desk, including answering queries, booking appointments and taking payments
* Nursing care to patients under direction
* Assisting Vets and Nurses in restraining animals for treatment
* Cleaning, walking, and feeding of patients
* Preparation of emergency and operating facilities
* Driving our patient ambulance between our branches.
* Excellent communication skills with strong empathy
* Excellent customer service skills and experience in dealing with members of the public
* A driving Licence is required as you will be travelling across our 6 sites
* Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
* Resilient with the ability to cope with potentially distressing and emotional situations
* A positive attitude and excellent teamwork skills
* Able to prioritise a range of tasks and own workload
* Experience in looking after animals in a veterinary environment would be desirable
More about us
At our hospital, we offer a supportive, friendly environment with excellent benefits. By joining our team, you will become part of a group committed to delivering exceptional client and animal care. Our small, passionate team works tirelessly to provide top-tier referral services, ensuring the best outcomes for our patients and their owners.
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
Rowe Veterinary Group, Bradley Stoke
Bradley House, Ferndene, Bradley Stoke, Bristol, BS32 9DT, United Kingdom
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