Michael Graham's busy lettings and property management department is seeking a property manager to join our team in our Central Milton Keynes office.
As a Property Manager, you will be responsible for the day-to-day management and maintenance of a portfolio of varied properties, ensuring high levels of both landlord and tenant satisfaction.
The successful candidate will manage relationships with landlords and tenants and provide a first-class service, ensuring all landlords and tenants are updated at all times and file notes are up to date. They will be able to use our CRM to raise, organise, generate appointments, letters, and administrations relevant to property management and maintenance.
This is a full-time job, working Monday to Friday and one weekend a month.
Responsibilities include:
1. Carrying out thorough property inspections as necessary and sending inspection reports to landlords.
2. Dealing with all maintenance issues raised by landlords and tenants or found at inspections, informing landlords and obtaining approval for the works to be carried out.
3. Raising relevant job sheets to contractors and ensuring retentions are completed on landlords' accounts, keeping property notes up to date, and updating landlords and tenants with regular progress updates.
4. Instructing contractors, sourcing quotes, and dealing with landlords and tenants at all levels.
5. Managing and chasing all outstanding works orders at least once a week, updating all parties as required, and ensuring all relevant notes are recorded.
6. Ensuring all keys are signed in and out correctly, keeping the logs up to date and accurate, including liaising with offices to ensure that the office keys are up to date and accurately coded.
7. Arranging gas safety certificates & EICRs and ensuring all properties have an up-to-date certificate.
8. Ensuring all properties have a valid EPC of E rating or above.
9. Spot checking the contractors' work.
10. Liaising with contractors and meeting them on-site when required.
11. Checking and approving any large works on behalf of clients.
12. Processing all invoices from contractors, ensuring they are correct, processing on RPS, and submitting to accounts.
13. Regularly checking that we hold up-to-date public liability insurance details for each contractor used.
14. Escalating complaints to the Manager when required.
15. Undertaking any other responsibilities as specifically directed and agreed with your Manager.
Please complete the form below to initiate the application process. You will also be able to upload a CV if applicable.
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