Overview
Our client provides an extensive range of specialised IT solutions and systems for the private healthcare market including practice management systems, online billing, secure messaging and clinical coding tools. They are now seeking a Receptionist and Office Administrator to join their fast growing team. The purpose of the role is to be the face of the company providing a high level of service to visitors and staff, aligned with company standards. You will be responsible for managing all office administrative tasks to ensure optimal productivity within the company, by maintaining communication with both internal and external parties to support seamless office operations
Salary: £33,000 to £35,000
The Role
1. Provide a warm and professional welcome to all visitors ensuring a positive first impression
2. Managing the day to day running of the reception and office environment (servicing our staff and visitors)
3. All visitor support (welcome and registration, car parking, directions, ANPR on car park system, catering and refreshment etc)
4. Perform a mix of logistical and administrative duties
5. Managing company correspondence – emails, letters, packages
6. Maintain and replenish of office supplies, including stationery, kitchen consumables, etc
7. Meeting room management including setting up of any AV requirements
8. Full Facility management
9. Maintaining security and access control
10. Maintaining general office files relating to the office operations
11. Record and maintain the outgoings of the office expenditure/budget tracking and reconciling
12. To assist with ensuring compliance with Health & Safety regulations (Update and maintain safety policies and office facilities manuals/Keep records and procedures up to date etc)
13. Daily pack down of office, and set up for the next day
14. Performing other relevant duties when needed.
The Person
Qualifications
Qualifications
15. Educated to GCSE level or recognised equivalent
16. First Aid/Fire Warden trained
Experience
17. Proven experience in a related role such as Office Assistant, Receptionist or other relevant position
18. Excellent Customer Service skills
19. Excellent Written and Verbal communication
20. Knowledge of computer software applications used in daily office administration functions such as Word, Excel and specialised office management tools.
Professional and Personal Skills
21. Friendly, engaging, and approachable
22. Committed and focused
23. Excellent time keeping
24. Exercises a professional and positive approach
25. Attention to detail with the ability to multi-task efficiently
26. Organised and able to prioritise tasks
27. Ability to maintain the confidentiality of highly sensitive material with tact and professionalism
28. Flexibility and openness to change
29. Ability to react with appropriate urgency to situations and requests
30. Ability to build effective cross-group working relationships and work collaboratively with people at all levels of the organisation
31. Willingness to take on Keyholder duties