Job summary
We are looking to recruit an enthusiastic, dynamic and innovative individual to join the Head and Neck Unit as Assistant Service Manager. If you have a dedication to provide the best service for patients and have excellent interpersonal skills, then this post will be of interest to you!
The post holder will be involved in all aspects of service performance management and development, and a key member of the team deputising for the Service Manager across a range of duties. The post holder will also participate in the bronze rota gaining valuable operational skills across the wider division and hospital.
This is a full time post working hours per week.
Main duties of the job
The post holder will be expected to lead, motivate and influence individuals both within and external to the organisation, have excellent communication and analytical skills and be able to juggle the competing demands of the role whilst supporting the Care Unit Management Team within the Trust.
You must be able to deal with confidential issues in a professional manner and be able to work under pressure. You will need to have experience working in a similar role within a busy department /division in a healthcare setting with operational experience of managing services.
About us
Chesterfield Royal Hospital is located in Calow, Chesterfield, which is situated on a green field site on the edge of the Peak District National Park. It is home to the Crooked Spire and is also close to Sheffield, Derby and Nottingham, thus offering numerous choices for recreational activities and lifestyles.
Chesterfield Royal Hospital was officially opened by the queen in 1985 and since then it has continued to expand and modernise, currently holding approximately 550 beds. We provide acute in-patient and out-patient care for Chesterfield and the surrounding rural area of North Derbyshire, serving a population of approximately 350,000 people.
Job description
Job responsibilities
Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.
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Person Specification
Qualifications & Training
Essential
1. Degree (or equivalent), or equivalent experience
2. Recognised management qualification at certificate level or equivalent (or willing to work towards one
Experience
Essential
3. Experience of managing staff
4. Experience of change management
5. Experience of working as part of a multi-professional team
6. Experience of budget management
7. Experience in an NHS management role
8. In depth experience of Waiting list management and targets
Desirable
9. Previous experience of hospital IT systems
10. Experience of medical staff management issues
11. Experience of service planning process
Skills & Knowledge
Essential
12. Good communication skills
13. An ability to influence at all levels
14. Negotiation skills
15. An ability to manage and deliver on targets
16. Familiar with work-based computer packages
17. Understand & explain diverse concepts
18. Good presentation skills and report writing skills
Desirable
19. Skills in data analysis
20. Previous experience of using service improvement tools
21. Patient confidentiality issues
22. Understanding of current issues in the NHS
Personal Attributes
Essential
23. Professional appearance
24. Professional manner
25. Confidence