W4J Recruitment Solutions Ltd Birmingham, England, United Kingdom
We are seeking an experienced and proactive Registered Supported Home Operations Manager to oversee operations, collaborate with social workers to fill available homes, and expand our services by identifying and establishing new units.
About Us:
We are a dedicated provider of supported living accommodations, offering safe and nurturing environments for individuals in need of tailored care and assistance. Our mission is to create homes where residents can thrive, with the right balance of independence and support.
Key Responsibilities:
1. Operational Management:
o Oversee day-to-day operations of multiple supported homes, ensuring high-quality care and compliance with regulatory standards.
o Manage and support staff across units, fostering a positive and productive working environment.
o Develop and implement operational procedures to maintain efficiency and consistency across all homes.
2. Engagement with Social Workers:
o Build and maintain strong relationships with social workers, local authorities, and other referral agencies.
o Act as the primary point of contact for placements, ensuring homes are filled promptly and with suitable residents.
o Communicate regularly with social workers to understand needs and tailor services to meet individual care plans.
3. Expansion and Growth:
o Identify opportunities for growth, including the development and opening of new supported living units.
o Conduct feasibility studies for new locations, assessing demand, property suitability, and compliance requirements.
o Collaborate with property owners, developers, and contractors to set up and furnish new homes to regulatory standards.
4. Compliance and Quality Assurance:
o Ensure all homes meet CQC and other regulatory requirements, conducting regular audits and inspections.
o Monitor and evaluate the quality of care provided, implementing improvements where necessary.
o Stay up to date with industry regulations, standards, and best practices.
o Manage budgets for each home, ensuring financial sustainability and cost-effectiveness.
o Review and approve expenditures, including property maintenance and staff wages.
Key Skills and Attributes:
1. Proven experience in managing supported living services or similar operations.
2. Strong understanding of CQC regulations and compliance requirements.
3. Exceptional relationship-building skills, particularly with social workers, local authorities, and other stakeholders.
4. Entrepreneurial mindset with a proven ability to identify and execute growth opportunities.
5. Excellent organizational skills and the ability to manage multiple tasks simultaneously.
6. Strong leadership abilities, with experience in managing and motivating teams.
7. Financial acumen, including budgeting and cost management.
8. A passion for providing high-quality care and making a positive impact in the community.
Qualifications:
1. A relevant management qualification (e.g., Level 5 in Health and Social Care or equivalent).
2. Experience working in supported living, residential care, or related sectors.
3. Full UK driving license and willingness to travel as required.
Why Join Us?
1. Be part of a growing organization dedicated to making a difference in the lives of vulnerable individuals.
2. Take on a leadership role with significant opportunities for career development.
3. Work in a dynamic and supportive environment where your contributions are valued.
To apply please forward your CV to staffing@w4jrecruitment.co.uk
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
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