MS554 - Food & Beverage Manager Salary: £30,000 - £40,000 per annum DOE Location: Weston-super-Mare Overview: First Military Recruitment are currently seeking a Food & Beverage Manager on behalf of one of our clients. To take complete control and accountability for the day-to-day food and beverage operations within the business, ensuring that all staff are meeting set criteria. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: To ensure all daily and weekly operational meetings within the business are happening. To ensure the business, delivers the minimum brand standards in food and beverages. Ensure all standard checklists are used as prescribed. To empower team to be able to handle all customer feedback for positive and negative and record correctly. Actively consider prevention, recovery and investigation of any complaints. Undertaking the role as toastmaster as required. To carryout quality training and coaching. To ensure all service standards are maintained. Ensure that standards for cleanliness are maintained. Ensure that the team are correctly uniformed and understand the importance of hygiene. Ensure that the team are punctual, polite, courteous and helpful to customers and colleagues. Liaise with Line Manager, about preventative maintenance of department. To prepare, check and monitor departmental forecasts and rotas to ensure they are in line with set budgets and meet the service and business needs. Purchase/order departmental supplies, carry out stocktake and action any discrepancies. Control departmental costs through correct storage and distribution of supplies. To ensure the company health and safety, food safety and COSHH legislations are adhered to. Onboarding new employees and conducting performance reviews. Devise, agree and action training plans for the department, with Line and HR Manager Liaise with Heads of Departments to ensure all internal learning and development tools are being used. Must attend all H&S, fire and food training as directed by designated Line Manager. Skills and Qualifications: Previous experience in a similar role. Demonstrates management and facilitation skills. Demonstrates a basic understanding of human resource management. Demonstrates a competence in training / presentation skills. Flexible approach to work and location. Attend BIIAB training. Carry out Duty Management as and when required. Flexible and adapts quickly and positively. Communicates clearly and openly both verbally and in writing. Actively seeks opportunities to learn and develop from experiences Able to delegate. Applies knowledge and experience when making calculated risks to achieve results. Sets and strives to achieve high personal performance standards. Motivates and inspires their team to perform and ensure goals are achieved. To undertake any other projects as discussed and set by General Manager