Beeches Green Surgery is looking for a Medical Receptionist to join their friendly and hardworking team.
The ideal candidate will have excellent customer service and communication skills and will work as part of a team. Previous experience of working in a GP Practice is desirable but not necessary as full training will be given.
We require someone who is reliable and flexible to cover holidays and sickness when needed.
For an informal discussion or visit please contact the Practice Manager, Rebekah Bircher on 01453 763980.
Main duties of the job
Administrative:
* To have a thorough knowledge of all Practice procedures
* To work in accordance with written protocols
* Pulling/filing of notes as necessary
* Filing post in medical records
* Photocopying /scanning
Reception:
* Open and close the practice according to Practice procedures
* Book, cancel or amend appointments for patients
* Handle prescription requests in accordance with Practice protocol
* Deal with patient enquiries
* Take messages and enter information on appropriate systems
* Deal with test results
* Maintain stationary stocks in reception and GP consultation rooms
* Ensure reception area is clean and tidy
Information Technology:
* Registration of new patients computer data entry and medical records
* Process change of address
* Registration of patients for online services
Telephone:
* Have a working knowledge of the telephone system
* Receive incoming telephone calls, record messages accurately and make contact with other members of the healthcare team
Other Tasks:
* General clerical or administrative duties as required
About us
Beeches Green Surgery is a friendly, busy practice in the heart of Stroud. The reception team is integral to the day-to-day running of the practice.
Person Specification
Experience
* Good communicator (verbal & written), ability to work autonomously when required, ability to relate to the interviewing team and personality to match the culture of practice, pleasant and professional manner.
Qualifications
* GCSE grade A to C in English and Maths or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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