Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles; please indicate in your application if this is something you require.
Job overview
Are you an experienced administrator looking for a new and exciting opportunity?
Do you have excellent communication skills and a keen eye for detail?
Can you effectively manage multiple tasks and priorities?
If you have said ‘Yes’ to each of the above then we might just have the role for you…
Main duties of the job
A vacancy has arisen for a Senior Management Support Administrator supporting the Care Group senior leadership team. The post is a permanent position and will be part time 22.5 hours per week, based at The Julian Hospital in Norwich.
The successful applicant will need to demonstrate the ability to manage a busy and varied workload, in a sometimes demanding office environment. You should be able to prioritise your work effectively, have excellent communication skills, and work as part of a team or alone using your own initiative and forward thinking. The role will require management of other staff members so experience of supervising staff will be an advantage.
Tasks will include, but not be limited to, minutes of meetings, transcribing, supervision of staff, diary management for senior leadership team, staff training and recruitment, dealing with investigations. You will need to be a focused individual, have excellent organisational ability, a good telephone manner, flexibility and a good work ethic that supports the Trust's values. It is essential you have good skills in MS Office, especially Word and Excel.
Experience working in an NHS or Health Care setting would be an advantage, as would familiarity with Trust systems; however, full training will be given.
Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming; you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Detailed job description and main responsibilities
Some of the benefits you can expect:
* NHS pension
* a comprehensive in-house & external training programmes
* career progression
* starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
* staff physio service
* NHS discounts and many more
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
We are working hard to maintain usual recruitment process; however, please be aware that we may ask you to be interviewed via MS Teams rather than in person. Please also bear with us as we endeavour to recruit as many people as we can in unprecedented times.
Please visit our Facebook and Twitter page @NSFTjobs
* Previous applicants need not apply *
Person specificationQualificationsEssential criteria
* Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at advanced level.
* NVQ 3 Business Administration or equivalent or willing to work towards.
* NVQ 2 Customer Services or working towards.
ExperienceEssential criteria
* Experience of working at PA level.
Desirable criteria
* Day to day line management.
SkillsEssential criteria
* Excellent articulate communication skills.
* Time management.
* Ability to co-ordinate and prioritise management diaries.
OtherEssential criteria
* Able to travel independently
EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification). We encourage you to indicate your eligibility through TRAC jobs when applying.
DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB)
FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.
Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so.
The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.
This update service is an annual subscription at a cost of £13 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.
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