Travel Operations Manager
Base Salary to £55,000 + up to £10,000 annual bonus and Great Benefits
Hybrid - Central London
Our client is a long-established privately owned escorted and river cruising tour operator.
We are now recruiting for an experienced travel operations manager to join their senior management team overseeing the creation, operations, and delivery of their programme incorporating river cruises, land tours, as well as pre-and post-travel extensions ensuring high levels of service delivery to all customers.
This is a pivotal role for the company and applicants must have previous operations management experience gained in the travel industry within a tour operator, this is essential.
Travel Operations Manager Responsibilities:
1. Working with Senior Manager Planning and Operations on the development of new cruises.
2. Developing innovative and interesting land tours and extensions to expand the existing portfolio via discussions with existing and new agents.
3. Responsible for checking, editing, and approval of brochure and advert copy to meet marketing deadlines and ensuring website information is correct.
4. Developing existing itineraries and implementing changes to future programmes based on passenger and field staff feedback.
5. Managing the company's relationships with selected partners.
6. Assisting in costing of cruise and land tours working alongside Commercial Team and Land Operations Manager.
7. Creating pre-departure documentation sent to clients and ensuring correct information is supplied on internal management system regarding hotels, visa requirements, itinerary, excursion pre-departure bookings, transfers, etc.
Travel Operations Manager Experience Required:
1. Previous travel operations management gained within a luxury tour operator is essential.
2. Strong leadership and management skills.
3. Experience in managing supplier relationships.
4. Ability to work under pressure and multitask.
Travel Operations Manager Salary and Benefits:
1. Base Salary to £55,000 depending on experience.
2. Annual bonus potential to £10,000.
3. 25 days annual leave.
4. Hybrid working.
5. Health care insurance.
6. Generous pension scheme.
7. Annual fam trips.
To apply for this Travel Operations Manager role, please email your CV and a member of the team will be in contact to discuss your application and role in more detail. #J-18808-Ljbffr