General Duties Maintain documentation (project plans, meeting notes, schedules, stakeholder contacts) to support the delivery of the project plan and the monitoring framework; Work with all team members and delivery partners in the collection of information for status and outcome reporting; Support the programme manager in the delivery of team meetings, training events and focus groups; Ensure all actions agreed by the project groups and workstreams are noted and that delivery is monitored and progress chased as necessary to ensure that accurate and timely progress reports can be produced as required; Prepare agendas, take minutes and distribute notes of meetings including typing up of project work groups and other meetings as necessary; Manage the programme risk register including the collation and escalation of risks from project groups; Work closely with the Project Manager to maintain programme documentation as required, e.g. stakeholder lists and engagement logs; Manage the dissemination of project communications with stakeholders; Manage electronic diaries to support the delivery of working groups and programme events, including arranging and changing appointments; Act as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously; Use the project database to collate reports, this may include reports to the Board and senior management as required; Develop and maintain effective filing systems, to ensure that information is kept securely and is accessible to other members of the team; Participate in Research and Development activities as directed. Be aware of and have commitment to and actively promote the principles of Equality, Diversity and Inclusion. Comply with associated legislation and policies. The post holder will participate in the rota for provision of in-hours Call Support to System Flow meetings, once appropriate training has been received. The post-holder, once trained, will also be eligible to undertake out-of-hours Call Support which will result in additional payment.