Job summary If you are resilient and conscientious and would enjoy the challenge of dealing with the complexity of a varied workload then this post is for you We are seeking an experienced administrator to join our dynamic team in the Paediatric Respiratory Medicine Team based within Children's Services. You should be self-motivated, reliable and well organised with excellent communication and interpersonal skills. You should be able to demonstrate administration experience with appropriate qualifications, be able to work efficiently and methodically with good attention to detail without direct supervision. The post holder should be flexible to the needs of the service with a positive and proactive attitude. If successful, you will be responsible for liaising with clinical and non-clinical professional staff for the delivery of a high standard of care. Your role will directly impact patient experience and be part of providing seamless delivery of care. o Interview Date: 14 March 2025o 37 hours 30 minutes/weeko You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy. NO AGENCIES PLEASE Main duties of the job Organising meetings with stakeholders and preparing agenda items Minute taking for departmental meetings and stakeholders Diary management Proofreading and typing clinic letters Organising outreach clinics Booking hospital appointments Answering telephone calls from parents/carers/professionals Distributing the consultant's post About us Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: o Freeman Hospital o Royal Victoria Infirmary (RVI) o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site) o Newcastle Dental Hospital o Newcastle Fertility Centre o Northern Centre for Cancer Care, North Cumbria o Northern Genetics Service o Cramlington Manor Walks These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust Date posted 21 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 317-2025-08-28-DR Job locations Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE7 7DN Job description Job responsibilities Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists Communicates with patients regarding appointments and admissions at the request of the medical team Provide cover for Team Leader within your administration team as required Cover Clinical Administrator posts Trust wide as required Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Job description Job responsibilities Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists Communicates with patients regarding appointments and admissions at the request of the medical team Provide cover for Team Leader within your administration team as required Cover Clinical Administrator posts Trust wide as required Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Person Specification Qualifications & Education Essential oLevel 3 qualification in administration or equivalent/relevant experience in administrative role(s) oEnglish qualification at Level 2 (GCSE Grades 9-4 or A-C, or Functional or Key Skills at Level 2) oMaths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1 Knowledge & Experience Essential oExperience of secretarial/administrative procedures Desirable oNHS Administration/Secretarial experience oWorking Knowledge of NHS Systems e.g. eRecord, System One oKnowledge of medical terminology Skills & Abilities Essential oIT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint oAdvanced keyboard skills including a high standard of word processing skills oExcellent communication skills oAbility to work without direct supervision oAbility to manage time effectively and work on own initiative oAbility to accurately input, collate and present information Person Specification Qualifications & Education Essential oLevel 3 qualification in administration or equivalent/relevant experience in administrative role(s) oEnglish qualification at Level 2 (GCSE Grades 9-4 or A-C, or Functional or Key Skills at Level 2) oMaths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1 Knowledge & Experience Essential oExperience of secretarial/administrative procedures Desirable oNHS Administration/Secretarial experience oWorking Knowledge of NHS Systems e.g. eRecord, System One oKnowledge of medical terminology Skills & Abilities Essential oIT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint oAdvanced keyboard skills including a high standard of word processing skills oExcellent communication skills oAbility to work without direct supervision oAbility to manage time effectively and work on own initiative oAbility to accurately input, collate and present information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust Address Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE7 7DN Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab)