Property Administrator - Fulham and Parsons Green
Fulham & Parsons Green / Permanent
Description
At KFH our branch coordinators sit at the heart of our branch network; supporting sales and lettings negotiators and branch directors daily allowing everyone to achieve high quality customer service. Do you have experience in forming and developing great relationships with customers and colleagues? We’re looking for an individual that can collaborate with others, share their administration knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a coordinator to bring new thinking and embrace our legacy.
You will report to our Regional Administration Manager.
Responsibilities of a branch coordinator include:
* Communicate with customers by phone, email and face to face maintaining company standards
* Prepare valuation packs
* Use and maintain KFH’s CRM where required
* Produce and issue all necessary paperwork for clients and solicitors
* Ensure all compliance procedures are met
* Communicate with third party companies
* Communicate with KFH’s Accounts department for payments
* Provide high levels of customer service
* Support sales and lettings negotiators, and branch directors
At KFH we are looking for a coordinator with a proven track record in administration, a coordinator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
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