Catering and Events Operations Supervisor
Catering and Events Operations Supervisor
3 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
This range is provided by Eden Scott. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Eden Scott
Specialist recruiter Business Tourism sector in Scotland with an extensive network - Visitor Attractions, Venues, DMC's & past Director of…
Eden Scott is delighted to be working with a leading University in Edinburgh who manage a superb portfolio of distinctive venues, accommodation, catering and event services at the University.
As the commercial arm of the world-leading University, which includes the conference and events team. They provide a professional operation across a broad portfolio of conferences, meetings and events, from major international conferences to day meetings and prestigious dining events (circa 2,000 events annually), held at venues across the University’s portfolio. Additionally, the team operates a large Outside Catering and Delivered Hospitality service to university buildings and to private and corporate locations across the city.
The team provides catered and self-catered residential accommodation for over 10,000 students, including community and welfare support through its residential service. They also operate 17 cafes and a range of other catering products to students and staff across the University estate.
They are now seeking to appoint a Catering and Events Operations Supervisor to join the team who will set up, deliver and clear down a range of catering, events and food and beverage services in line with departmental standard operating procedures to meet agreed customer requirements
The Catering and Events Supervisor has a vital leadership role within the wider catering team, with significant responsibility to deliver successful events and ensure their long-term success and sustainability. The post holder will hold a pivotal role in developing the highest possible levels of service and customer engagement.
Key Areas of Focus:
* Ensure customer needs are met, at all times ensuring the quality of services being provided are in line with standard operating procedures. When required, give instruction and guide Catering & Events Assistant/s in service delivery.
* The range of event types include: conferences, meetings, bars, drinks receptions, lunches, dinners, weddings, outside catering, delivered catering, etc.
* Individually, or when required, as part of a team, prioritise and carry out a range of routine tasks to ensure the running of a smooth service for the allocated event/s, tasks include one or more of the following: Setting rooms/venues, service of alcoholic & non-alcoholic beverages, ensuring compliance with health and safety and alcohol service requirements, food service and delivery, following closing procedures for rooms/venues, security of beverage stock post event, driving University vehicles as required to deliver business requirements
* Carry out routine record keeping such as; ensuring sufficient items are available to deliver allocated event/s, recording dirty linen, and periodic counting of cutlery, crockery and glassware.
* Support pre-set induction programmes and development plans through on the job buddying and training of colleagues to ensure consistency in service delivery as per department standard operation procedures.
* Following formal in-house training: Set up and basic operation of standard in-house AV equipment, ensure compliance with food hygiene and alcohol service legislation, carry out annual review meetings with a small allocation of staff, passing suggested development needs to line manager
Applying candidates should be:
* Previous experience of supervising people and teams to deliver successful events in a hospitality, catering or events environment.
* A strong team player who can work closely with supervisors and team members to exceed customer expectations.
* Outstanding organisation skills and the ability to prioritise your time and help keep others on track.
* Excellent attention to detail and ability to communicate with a wide range of customers.
* Ability to effectively communicate and coach others to meet our standard operating procedures, operational health and safety requirements and core ACE values.
* Full driving license valid for driving on UK roads as this role requires the post holder to drive University vehicles.
Salary - Up to £26,926
Working 5 out of 7 days, though their work is primarily Monday to Friday.
Full time: 35 hours per week, during busier periods, overtime is paid .
Their “golden contracts” come with very generous pension contributions and holiday entitlement (36 days plus 4 fixed days over Christmas) and offer excellent opportunities for career progression. Plus, as part of their team, you'll enjoy many staff benefits.
Eden Scott is dealing exclusively with their on this vacancy so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service
* Industries
Events Services, Hospitality, and Caterers
Referrals increase your chances of interviewing at Eden Scott by 2x
Sign in to set job alerts for “Event Supervisor” roles.
Catering and Events Operations Supervisor
Edinburgh, Scotland, United Kingdom 2 weeks ago
Edinburgh, Scotland, United Kingdom 1 day ago
Public Area Style Supervisor (Housekeeping)
Edinburgh, Scotland, United Kingdom 2 weeks ago
Edinburgh, Scotland, United Kingdom 1 month ago
Edinburgh, Scotland, United Kingdom 2 weeks ago
Catering and Event Operations Assistant Manager
Edinburgh, Scotland, United Kingdom 5 days ago
Fauldhouse, Scotland, United Kingdom £11.50-£11.50 1 month ago
Fauldhouse, Scotland, United Kingdom 1 month ago
Edinburgh, Scotland, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr