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Electrical Service Manager - (Lifts), Romford
Client: London Borough of Hackney
Location: Romford, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 5abbdf4b5f
Job Views: 2
Posted: 26.03.2025
Expiry Date: 10.05.2025
Job Description:
Job Number: HCAA02326
Agreement Type: Fixed Term/Secondment - Full Time
An opportunity has arisen to appoint an officer into the position of Electrical Manager who will be responsible for the delivery and management of Lift Servicing, Lift Breakdowns, Lift Renewal, and the replacement of Major Lift Components.
The key responsibilities of the Service Manager will include:
1. Manage the day-to-day delivery of a monthly Lift Service programme, lift breakdowns, and trappings;
2. Ensure that the contractor(s) adheres to the lift breakdown and trappings times as per the contract;
3. Deliver lift modernisation and refurbishment programmes, applying project and contract management skills from development to delivery and final handover;
4. Monitor contractor’s KPI performance and ensure all lift works are carried out to a high standard;
5. Lead and conduct meetings with internal and external stakeholders, providing updates in appropriate communication formats;
6. Monitor budgets, including forecasting future spend and controlling overspends for both lift repairs and modernisation/refurbishment programmes;
7. Manage staff regarding work allocation, performance, and development;
8. Write reports, including minutes and other documentation;
9. Work within a team and engage productively with colleagues;
10. Build positive relationships with contractors and consultants to deliver a healthy lift service across the borough.
You need to have an in-depth knowledge and understanding of the Lift Industry, including relevant regulations, guidelines, and legislation, as well as practical experience delivering lift maintenance programmes and dealing with day-to-day lift repairs.
Experience in procuring lift contracts is desirable but not essential. You should also have an understanding of the impact of new regulations such as the Building Safety Act on the delivery of the lift service.
The candidate must have the relevant NVQ3 Lift & Escalator professional qualifications, including EOR/202 Basic Lift Safety and EOR/205N Basic Service Lift Safety qualifications, as well as a relevant project and/or contract management qualification.
You will be required to inform, advise, and respond to residents, as a group or on an individual basis, and liaise with contractors, developers, or professionals from other multidisciplinary areas. Good verbal and written communication skills are essential, along with the ability to use the correct professional language when addressing different types of stakeholders.
A good knowledge of creating and using spreadsheets for the delivery of lift programmes and budget monitoring is necessary. Familiarity with Google accounts is desirable but not essential, as training will be provided.
We are a place-based organisation; while you will be required to work in the office, hybrid working may be locally agreed by your line manager.
If you want to work in a place where you can represent our values and achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process; therefore, we do not accept supporting statements or CVs.
To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete competency-based questions to demonstrate your suitability for the role.
Closing date for applications: 23 March 2025 (22.59).
Interview and assessment date: w/c 31 March 2025.
We are working towards our vision of being a place for everyone; where residents and staff can be proud, celebrate diversity, and feel valued, included, and involved. We seek people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, and sexual orientation. We also recognize that social and economic circumstances can disadvantage people, and we aim to eliminate discrimination and disadvantage caused by social class. We particularly welcome applications from disabled people, as this group is currently underrepresented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers guidance to Hackney residents applying for jobs. If you are considering applying, please contact the Hackney Works team to find out what support is available.
Additional Information:
Salary: £50,646 - £52,674
Frequency: Per year
Employment type: Contract
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