Job summary An exciting opportunity has arisen for an Admin Assistant based at Royal Stoke Hospital, Nephrology Department. This is an exciting post for someone looking to join the NHS and work within an experienced secretarial team in a hospital environment. The post holder will need to demonstrate good communication skills, flexibility, reliability and have an organised approach to their work. The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway. Main duties of the job The post holder will support a team of Band 4 Medical Secretaries and Band 3 Medical Support Secretaries to provide a safe and reliable administrative service. The post holder will be responsible for communicating information, both written and verbal, with patients, staff and carers requiring tact and diplomacy. The post holder will also be responsible for handling telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly. The post holder will be expected to maintain good working relationships and work as an effective team member, to ensure their own work is of a high standard and to share the day-to-day workload of the specialty team. About us University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales. All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust. At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve. Date posted 09 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Per Annum Contract Permanent Working pattern Part-time Reference number 205-6906453 Job locations Royal Stoke Hospital Newcastle Road Stoke-on-Trent ST4 6QG Job description Job responsibilities For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager. Job description Job responsibilities For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager. Person Specification Qualifications Essential oGood general education to include GCSE English or equivalent oRSA III word processing or equivalent experience Experience Essential oClerical background Desirable oExperience working in an Acute Trust oAudio typing experience Knowledge and Skills Essential oKnowledge of Microsoft Office package. Desirable oKnowledge of Hospital administration and other related systems (ie. CareFlow/iPortal) Person Specification Qualifications Essential oGood general education to include GCSE English or equivalent oRSA III word processing or equivalent experience Experience Essential oClerical background Desirable oExperience working in an Acute Trust oAudio typing experience Knowledge and Skills Essential oKnowledge of Microsoft Office package. Desirable oKnowledge of Hospital administration and other related systems (ie. CareFlow/iPortal) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospital of North Midlands NHS Trust Address Royal Stoke Hospital Newcastle Road Stoke-on-Trent ST4 6QG Employer's website https://www.uhnm.nhs.uk (Opens in a new tab)