The job holder will be required to carry out the following responsibilities, activities and duties set out below:
• Liaise with the victims and their families to ensure they are informed about key stages and developments regarding an offender’s sentence or hospital order as set out in the VCS and VNS.
• Use computer-based administrative systems to obtain relevant information and to produce, update and maintain records relating to victims, and other documentation, within agreed timescales.
• Assess the risks and needs of victims and their families and complete any required actions within appropriate timescales including home and/or alternate location visits as required in accordance with the PS VCS and VNS Guidance.
• Identify changes in risk or need and refer to senior managers and professionals in other agencies as appropriate.
• Carry out safeguarding children and safeguarding adult duties in accordance with the PS statutory responsibilities and agency policies.
• Ensure effective referrals to, and communication with, other probation colleagues and professionals in other agencies.
• Participate in a range of interprofessional meetings to represent victims and their families (and/or the PS) to support risk management and safeguarding of victims.
• Carry out duties in accordance with policies and legislation governing parole proceedings, and to support victims and their families to write a personal statement and/or present their statement to the parole board in person or remotely.
• Provide training and mentoring support to new VLOs and other probation practitioners and educate professionals from other agencies about the VCS and VNS and their responsibilities.
• Engage in ongoing learning and development to maintain up-to-date knowledge and understanding of current policies, legislation, and best practice, including completion of all mandatory training.
• Provide cover within the victim liaison unit as appropriate.
The duties/responsibilities listed above describe the post as it is at present and are not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder. PS-JES-0046 Pay Band 4 Victim Liaison Officer v4.0 An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh