Job Title: Online Programme Manager Job Type: Permanent Location: Cambridgeshire Salary: £32,000 - £35,000 The Sector: Education Job Type: Project Management The Company We are working with a globally renowned organisation, an industry lead in the field. For the last 5 years, they have been growing their Online Programmes, and since the release of the Online programmes, they have had over 40,000 students enrol in their courses. This organisation is passionate about career growth and upskilling its staff from day one. Job Description Our client seeks a people-first-orientated individual who focuses on excellent customer care, communication and collaboration between faculty, staff and external professionals. As you will be a key member of staff overseeing the design, development and deployment of online programmes, it is key that you excel under pressure and enjoy the challenges that tight deadlines present. When joining a high-performing team, it is essential that you can think outside the box and use your initiative to streamline new tasks, improve processes and contribute to the overall function of the team. The Person To be a successful candidate for this position, the following skills are required: Excellent communication and customer service skills Excel at working under pressure Experience in the service industries, or education Enjoy working under pressure and tight deadlines The desired skills for this position include: Project management experience in online education programmes Experience using Workday and MS Dynamics Dealt with customer feedback and collated the data into action Take ownership of tasks and suggested ideas to senior management teams Benefits: Our client has a brilliant employee benefits package which includes: 33 days annual leave, plus bank holidays and company closure days Enhanced maternity and paternity package Excellent staff pension scheme Countless upskilling opportunities, including a Project Management course Discounts at several companies