Summary:
Lamington Group, an award-winning family-owned hospitality business, is seeking a Group Revenue & Distribution Manager (aka Profit Strategist), to lead the Revenue and Reservations teams. This role offers the opportunity to shape the revenue function across the room2 hometels and Lamington Apartments, as the business undergoes rapid nationwide expansion. You will be instrumental in driving revenue performance, building a high-performing team, and supporting our sustainable growth across the UK.
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About room2:
room2 hometels offer a unique blend of home comforts and hotel service, delivering exceptional guest experiences in London, Southampton, Chiswick, and Belfast (opened last year). With upcoming properties in York and Manchester, room2 is redefining the hospitality landscape. Our properties merge the flexibility of home rentals with the convenience of hotels, all while maintaining a focus on sustainability and innovation.
About Lamington Group:
A family-owned business with over 50 years of experience, Lamington Group is committed to excellence in hospitality and sustainability. We operate room2 hometels and Lamington Apartments, which provide short-term serviced apartment offerings. Our mission is to deliver exceptional guest experiences while ensuring a positive impact on the environment and society.
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Your Objective:
As the Group Revenue & Distribution Manager, you will be the leader of the Revenue and Reservations Teams, part of the Commercial Department, which also includes the Sales and Marketing teams. You will report directly to the Head of Commercial and work closely with the entire Commercial team and hotel operations, especially with General Managers (GMs). Your role will focus on delivering proactive solutions, driving strategic decisions, and managing revenue growth across the portfolio.
Key Responsibilities:
* Leadership & Strategy: Take ownership of the Revenue and Reservations teams, leading and developing your teams to implement strategic, forward-thinking revenue solutions.
* Revenue & Profit Strategies: Develop comprehensive revenue management strategies that optimise both revenue and profitability across all properties, considering distribution and acquisition costs. Contribute to the creation of annual budgets and the development of long-term commercial strategies.
* Market Analysis & Forecasting: Perform detailed market analysis to stay ahead of trends, competitors, and opportunities. Lead accurate forecasting and budgeting processes, ensuring well-informed financial planning.
* Pricing & Inventory Management: Create dynamic pricing strategies based on demand patterns and historical performance. Ensure optimal distribution across direct and indirect channels (OTAs, GDS) and manage relationships with external partners.
* Collaboration: Work closely with Sales, Marketing, and hotel operations to ensure alignment of revenue management strategies with overall business goals, proactively solving business challenges.
* Sustainability Initiatives: Incorporate sustainability considerations into revenue management, where appropriate, aligning with Lamington Group’s commitment to sustainable growth.
* Reporting & Performance Monitoring: Regularly monitor key performance indicators (KPIs), generate detailed reports, and present insights to senior management, offering strategic recommendations for business optimisation.
* Pre-Opening Projects: Lead revenue strategies for new property openings, including room2 York and room2 Manchester.
Experience Required:
* 3+ years in hotel or hospitality revenue management roles with multi-property oversight.
* 3+ years managing and developing teams to drive performance and deliver results.
* Proven expertise in revenue strategy, pricing, and forecasting, with advanced analytical and Excel skills and a data-driven approach to decision-making.
* Experience in translating data into actionable insights to inform strategic decisions.
* Strong commercial acumen, with a proactive, solutions-driven mindset.
* Excellent communication skills.
Desirable:
* Familiarity with MEWS PMS, Duetto RMS, Siteminder Channel Manager, HotelRez, and Salesforce (Thynk).
* Experience with long-stay or serviced apartment revenue management.
* Previous experience in opening new properties and launching revenue strategies.
About You:
* Forward-Thinking: You are a strategic leader who is always looking ahead, proactively bringing solutions to business challenges and guiding your team to success.
* Creative Problem-Solver: You embrace challenges and think outside the box to drive business progress and innovation.
* Strong Communicator: You can present complex data in a clear and concise manner, and you build strong relationships across departments.
* Adaptable: Thriving in a fast-paced environment, you are able to pivot strategies based on changing market conditions while staying focused on long-term goals.
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Why Join Us?
This is a rare opportunity to join an award-winning and B-Corp Certified company during an exciting phase of growth. As we expand towards 5,000 rooms across the UK, you will play a pivotal role in shaping the future of the Revenue and Reservations teams, establishing processes for long-term success, and advancing your career into senior leadership roles.
What We Offer:
* Competitive salary, commensurate with experience.
* Opportunities for professional development and career advancement.
* Flexibility to work in a hybrid setup (3 days in our London office, 2 days from home).
* Discounts on hotel stays and other services.
* Supportive, inclusive work environment that fosters growth.
How to Apply:
If you are a strategic thinker with a passion for driving revenue and profitability, we’d love to hear from you. Please submit your CV and cover letter.