Admin Business Support Officer Job Description Who You Are A highly motivated individual passionate about delivering great customer service and experience. Possess experience in an administration setting with good IT and communication skills. Engaging, with the ability to clearly communicate and listen to individual requirements. Flexible with good organizational skills. Capable of working from home with a suitable workspace and broadband connection. What the Job Involves Providing general administrative support across two teams and assisting the District Lead Team. Supporting administration of casework for county council Members, MP's, District and Parish Councillors. Assisting the Complaints Officer in handling Highways Complaints according to guidelines. Accurately recording and processing requests and information received. Setting up new cases and project demands. Providing meeting support, including arranging dates, booking rooms, preparing agendas, and note-taking. Responding to and resolving inquiries generated by the Services.