SERVICE DELIVERY Undertake comprehensive health care needs assessment of patients, reassessing as appropriate. Facilitate patients to take an active role and support in advice/treatment provided. To provide a resource of advice and expertise to community patients, their families, carers and other health care professionals as appropriate Implement and monitor systems and processes to ensure that patient needs are comprehensively assessed, appropriately planned, effectively implemented and evaluated according to changing health care needs and varying levels of complexity Implement change and best practice in terms of patient flow, admission and discharge arrangements according to service plans and objectives, by providing clinical expertise, advice and guidance Work collaboratively with the multidisciplinary team/agencies to ensure that patient needs are met, especially in relation to on-going care needs and discharge arrangements Involve patients, relatives/careers in the delivery of care, providing reassurance and support to assist their understanding and co-operation Recognise and respond appropriately to urgent and emergency situations and ensuring that others do so. Collect, collate, and report information, ensuring that accurate EMIS patient records and documentation are maintained Practice in accordance with the NMC Code in order that a safe and quality service is provided Hold motivational conversations with patients who smoke to encourage their participation in the CURE programme. Contribute to the organisation of multi-disciplinary, patient centred care. Responsible for assessing and recognising emergencies in their speciality. Able to interpret information and take appropriate action and lead others to do so. To undertake and promote practice sensitive to the needs of patients and families from multi-cultural backgrounds. Demonstrate the mandatory competencies of the Trust, attending all required mandatory updates. Participate and assist inpatient wards with discharge planning to support patients attempts to quit smoking.