At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail. Fees, Receipts and Reconciliation Administrator Belfast – Hybrid (min 50% office based) We have an exciting opportunity in this brand new role Fees, Receipts and Reconciliation Administrator to join HUB Group. HUB Group (part of Just Group plc – a FTSE-250 company), are focused on finding the right financial solutions for people approaching or in, retirement. Our purpose is to help people achieve a better later life. We provide advice on releasing equity from people's homes, turning pension savings into an income for retirement and funding long-term care As the Fees, Receipts and Reconciliation Administrator you will play a pro-active part in delivering a high standard of service to our customers, partners and business units through accurate collating and posting of revenue and payment references onto our IT systems whilst ensuring that Auditing and GDPR Requirements are met. This would be a great career opportunity for someone with some reconciliation, credit control for finance administration, who is looking to develop their experience in a growing financial services business Key Responsibilities: Support in the delivery of accurate posting of Financial transactions personally achieving the individual qualitative and quantitative KPIs that are set Create reports on excel and analysing/calculating receipts and payments such as percentage calculations, summing, and identification of duplicate references Review and submit payment requests and learning about peer checking. Suggest/contribute fully to change and process improvements to support the continuous improvement of our service, our compliance or cost to market. Ensure all customer Service Level Agreements for allocation activities are met and partners expectations are managed timely and effectively Identify any potential areas of risk and working with management and team to understand how these can be appropriately mitigated Maintain a strong level of understanding of our service, its scope and any products that are bought on a non-advised basis or recommended through our advised service Take ownership of specific customer/partner/provider issues or queries to ensure a timely and appropriate resolution. Skills and Experience: Some proven experience in a similar role where reconciliation, data input, credit control or allocation of transactions and collating data are the focus. Strong computer literacy (MS Office) in particular Excell Excellent attention to detail and ability to process all information quickly and accurately Excellent communication skills – ideally with the ability to communicate information across different media (e.g. telephone, letter, e-mail). Strong time management, planning and prioritisation skills to allow for workloads which are subject to constant change Clear focus on quality, service and results Ability to recognise issues and contribute to creating practical and effective solutions Ability to embrace change and actively contribute to continually improving the service offered Company Benefits A Competitive Salary, Pension Scheme and Life Assurance Along with 28 Days Annual Leave plus an Additional Day on us for your Birthday Private Medical Cover and Income Protection, just in case A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets Opportunity to progress within your career both in-role and within the company FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site) A variety of Employee Funded Benefits available to you via our Online Benefits Portal Plus, several additional purchase options available for you and your loved ones About Us We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. How people work, save, and plan for the future is all changing. A new generation of retirees needs a new kind of retirement company. A company who will look for new ways of doing things – and will always put the customer first. That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. And with you on our team, we’re going to make sure they get it. We’ve built our sustainability strategy around the United Nations Sustainable Development Goals (SDG) and have selected goals where we believe we can make the most difference. By aligning our activity with these global goals, we can make sure we play our part in addressing the wider issues facing the planet and leave a positive legacy to the world. You can read more about our sustainability strategy here. Diversity, equity and inclusion are priorities for us. Having a diverse, talented workforce with colleagues of different backgrounds, world views and experiences is the right thing to do. It’s also the most effective way to succeed, innovate and better serve our customers now and in the future. We are committed to our targets on gender and ethnicity and run a number of successful mentoring and sponsorship programmes for our colleagues from diverse backgrounds. We have multiple active employee network groups which champion issues including gender, ethnicity, sexual orientation, disability and neurodiversity. You can read more about our DE&I strategy and commitments here. What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other. We look forward to welcoming you to the team soon.