Job Summary
Do you have a passion for customer service? Do you enjoy the flexibility of shift work? If the answer is yes, we have a job that suits you.
The Emergency department is looking for caring, enthusiastic, and highly organised Admin Clerks to join our friendly Admin team. The team works a variety of shifts covering a 24 hr. period, 7 days per week, 365 days per year. Therefore, the ability to work a variety of shifts, i.e., early, late, and night shifts, is essential. The hours advertised are made up of two vacancies.
Excellent communication and interpersonal skills, the ability to work as a member of the team or individually, along with the initiative to solve problems as they arise, are crucial.
You will provide administration/reception cover to the department and work in association with the nursing staff, consultant teams, the public, management, and staff from internal and external sources through the provision of clerical duties.
You will have experience in an administrative and reception role and be competent in IT in the workplace. Preferably, you would have experience of shift work and have worked with the public in a customer services role. Attention to detail and accurate data capture is an essential part of this position.
Main duties of the job
For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.
About Us
We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate, and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019, the Care Quality Commission (CQC) rated our services as 'Outstanding' and we are one of the best performing Trusts in England.
Winners of the Health Service Journal Acute Trust of the Year award 2021.
National Patient Safety Awards winner and strive to be a beacon for safety in all that we do.
We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment.
Date posted
30 January 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 a year per annum plus high cost allowance
Contract
Permanent
Working pattern
Part-time
Reference number
326-6930692-SL
Job locations
East Surrey Hospital
Canada Avenue
Redhill
RH1 5RH
Job Description
Job responsibilities
For further information regarding the role, please see the attached trust job description and person specification for a full list of duties and responsibilities.
Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them, including any examples you would like to highlight.
Responsibilities
For further information regarding the role, please see the attached trust job description and person specification for a full list of duties and responsibilities.
Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them, including any examples you would like to highlight.
Person Specification
Criteria Essential
1. Evidence of a good standard of written English appropriate to the role
2. A complete and accurate application
3. Suitability for role evidenced in supporting statement
4. Evidence of essential experience for role
5. Meet the essential education/qualifications required for the role
6. Hold the necessary mandatory professional/clinical registration
7. Evidence of the Trust values and behaviours
8. Evidence of any other essential criteria outlined in the person specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Surrey and Sussex Healthcare NHS Trust
Address
East Surrey Hospital
Canada Avenue
Redhill
RH1 5RH
Employer's website
https://surreyandsussex.nhs.uk/
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