A Typical Day at Work:
* Welcoming customers into the store with a friendly attitude.
* Assisting customers in finding the products they need and offering expert advice.
* Participating in product training to enhance your knowledge.
* Maintaining store presentation and inventory levels.
* Contributing to establishing a pleasant shopping atmosphere.
* You might be asked to open and close the store and be a key-holder.
Daily Activities:
* Greet customers warmly and respond to their inquiries.
* Showcase and recommend products based on customer needs.
* Process transactions accurately and efficiently.
* Support store merchandising to ensure products are displayed attractively.
* Collect and share customer feedback to improve services.
* Help keep the stock organized and adequately replenished.
* Engage with the team to foster a positive working environment.
Requirements
The Ideal Candidate:
* Strong passion for customer service and a love for kitchenware.
* Previous retail or sales experience is preferred.
* Goal-oriented with a strong desire to meet sales targets.
* A friendly, approachable demeanour and a team player mindset.
* Excellent communication and listening skills.
* Organised, detail-oriented, and capable of multitasking in a fast-paced environment.
* Comfortable using technology and point-of-sale systems.
* You must be over 18 years of age due to key-holder duties.
Benefits
Why You’ll Love Working at ProCook:
o Salary is £12.60/hr
o A delightful goody bag awaits you, filled with our fantastic products for you to explore.
o Period bonus based on sales targets.
o Be part of a fast-growing company.
o Join a friendly, close-knit team.
o Enhanced Maternity, Paternity and Adoption Leave.
o Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
o 2 x Annual paid volunteering days.
o Employee Assistance Programme.
o Friends and Family Referral Scheme
o 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
o Learning & Development opportunities.
o Bike to Work scheme.