Do you want to be a part of a company known to be a fast-paced global leader in serving science? Are you passionate about making a difference and providing professional service for high-tech equipment? This is a great opportunity to work in a global company dedicated to improving the human condition and advancing research in industry.
Responsibilities -
You will become a part of the Laboratory Products Division's Field Service team, servicing a range of equipment such as BSC's, Water purification, Centrifuges and CO2 Incubators. You can expect to be travelling up to 40% of your time, to customer sites within the UK South region.
1. Performing field service activities, including on-site installation, validations, preventive maintenance and system repairs
2. Solving a broad range of problems of varying scope and complexity
3. Coordinating your own work schedule with direct colleagues, service operations and management.
4. Instructing customers in the use of our instruments to ensure safe and effective customer operations
5. Providing proactive and responsive technical telephone and email support, ensuring that our customers are successful in the use of their instrumentation
6. Producing timely and acc...