Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe in championing all perspectives, individuals, and teams because we understand the importance of seeing the world and our business through many different lenses.
Position Summary
The Automotive Retail Salesperson is a dynamic and sales-focused role crucial to our team's success. This position entails providing exceptional customer service both in person and over the phone, with the goal of meeting and exceeding customer needs. You will use your energetic demeanor to sell the visit, persuading potential customers to engage with our automotive services. Through effective communication skills, you will build strong relationships with customers, promote our products and services, and establish clear time commitments between technicians and customers for service appointments. Additionally, the Retail Salesperson conducts transaction procedures with precision and efficiency, ensuring a seamless experience for customers throughout their visit.
Pay Range: $14.20 - $21.30
Responsibilities
* Operating as a motivated sales individual.
* Building customer satisfaction & loyalty.
* Merchandising, advertising, and promotion of products and services.
* Energetic responsiveness to every customer, on the phone and in the store.
* Other duties as assigned.
Minimum Requirements
* High School Diploma or equivalent.
* Desire to succeed in a retail environment.
* 2 years of consumer retail sales experience.
* Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty.
* Problem-solving skills as it relates to customer complaints.
* Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
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